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EganowStatus
Incident history
Scheduled maintenanceCurrent status: Completed

Card vault encryption key rotation

Starts
Expected duration
3 hr
Window
12 Jul, 04:33 GMT – 12 Jul, 07:33 GMT
Expected impact
Degraded Performance

Affected: Card Processing, Merchant Onboarding

Scheduled rotation of the encryption keys protecting stored card credentials, carried out as part of our regular PCI DSS obligations. Saved-card payments were briefly slower while credentials were re-encrypted. New card payments were unaffected.

  1. Completed

    Verification passed. All stored credentials were re-encrypted successfully with no customer impact.

  2. Verifying

    Rotation complete. Verifying that all stored credentials decrypt correctly under the new key.

  3. In Progress

    Rotation in progress. Saved-card payments may be slightly slower.

  4. Scheduled

    Key rotation scheduled.