Severity: MinorCurrent status: Resolved
Settlement batch delayed for merchants on daily payout
- Started
- Duration
- 2 hr 28 min
- Last updated
- Resolved
Affected: Payouts and Settlement
Resolved
The settlement batch has completed and all payouts have been submitted to the receiving banks. Merchants on daily payout should see funds within the normal bank clearing window.
Identified
A long-running reconciliation query blocked the batch worker. We have cancelled the query and restarted the batch.
Investigating
The overnight settlement batch has not completed on schedule. Merchant balances are accurate; only the payout transfer is delayed.