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EganowStatus
Incident history
Severity: MajorCurrent status: Resolved

Scheduled transfers not executing

Started
Duration
3 hr 25 min
Last updated
Resolved

Affected: Payouts and Settlement

  1. Resolved

    All missed transfers have been executed exactly once and the scheduler is healthy. Resolved. Idempotency keys prevented any duplicate debits during the replay.

  2. Monitoring

    The scheduler is running again and missed transfers are being replayed in order. We are verifying that no transfer executes twice.

  3. Identified

    The scheduler lost its lock after a node restart and did not reacquire it. We are restoring the scheduler and will replay missed executions.

  4. Investigating

    Recurring and scheduled transfers due this morning have not been executed. One-off payments are unaffected.