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EganowStatus
Incident history
Severity: MajorCurrent status: Resolved

GhIPSS instant transfers unavailable

Started
Duration
4 hr 47 min
Last updated
Resolved

Affected: Payouts and Settlement

  1. Resolved

    All queued transfers have been submitted and confirmed. Resolved. No transfer was lost; the queue held every request for the duration of the upstream outage.

  2. Monitoring

    GhIPSS has restored service. We are releasing the queued transfers in controlled batches to avoid overwhelming the rail.

  3. Identified

    GhIPSS has declared a service interruption on their instant pay rail. This is an upstream outage; we have queued affected transfers rather than failing them.

  4. Investigating

    Bank transfers routed through GhIPSS instant pay are failing. Mobile money and card payments are working normally.