Severity: MajorCurrent status: Resolved
GhIPSS instant transfers unavailable
- Started
- Duration
- 4 hr 47 min
- Last updated
- Resolved
Affected: Payouts and Settlement
Resolved
All queued transfers have been submitted and confirmed. Resolved. No transfer was lost; the queue held every request for the duration of the upstream outage.
Monitoring
GhIPSS has restored service. We are releasing the queued transfers in controlled batches to avoid overwhelming the rail.
Identified
GhIPSS has declared a service interruption on their instant pay rail. This is an upstream outage; we have queued affected transfers rather than failing them.
Investigating
Bank transfers routed through GhIPSS instant pay are failing. Mobile money and card payments are working normally.