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EganowStatus
Incident history
Severity: MinorCurrent status: Resolved

Elevated API latency

Started
Duration
1 hr 38 min
Last updated
Resolved

Affected: Merchant Gateway API, Developer API

  1. Resolved

    Latency has returned to normal after rescheduling workloads. Resolved.

  2. Identified

    A noisy neighbour on shared infrastructure is affecting one of our node pools. We are draining traffic away from the affected nodes.

  3. Investigating

    API response times are elevated. Requests are succeeding but taking longer than usual.